Privacy policy

Privacy Policy

This policy explains what we collect, how we use it, and how consent-based Epic/MyChart import works.

Last updated: 2025-12-12

TermsDisclosureContact
Security posture

We use standard security practices and limit sensitive data use to matching signals.

User-controlled

You decide what you share with study teams when you contact a site.

Public registries

Trial listings come from public registries. Always verify status and criteria.

Overview

EqualTrialMatch is designed to help you search and organize clinical trial listings and optionally improve relevance with preferences and a consent-based health snapshot.

This document is product language and should be reviewed by counsel before a formal launch.

What we collect

Depending on how you use the Service, we may collect:

  • Account identifiers (email)
  • Preferences (ZIP, radius, age, filters)
  • Saved trials (bookmarks)
  • Optional health snapshot data from Epic/MyChart (with consent)

How we use information

We use information to:

  • Power search and filtering
  • Provide saved-trial functionality
  • Improve TrialMatch+ ranking signals
  • Operate and secure the Service

How we share information

EqualTrialMatch is designed so your internal activity (searching, saving, building a profile) is not automatically shared with study teams.

If you contact a study site, you decide what information to share and how to proceed.

We may disclose information if required by law or to protect rights, safety, and the integrity of the Service.

Epic / MyChart connection

If you connect Epic/MyChart, authentication happens on Epic’s secure pages using OAuth and FHIR APIs. EqualTrialMatch does not collect your MyChart password.

With your consent, we may import a limited health snapshot (conditions, medications, allergies, procedures) to improve matching signals.

Cookies and similar technologies

We use cookies necessary for authentication and session continuity. We may use limited telemetry for reliability and troubleshooting.

Session cookies

Used to keep you signed in and protect the Service.

Data retention

We retain account and preference data as long as needed to provide the Service. You may request deletion via Contact.

Security

We implement reasonable administrative, technical, and organizational safeguards. However, no system can be guaranteed 100% secure.

Your choices

  • You can edit preferences in your profile.
  • You can disconnect Epic/MyChart at any time.
  • You can request account deletion via Contact.

Changes to this policy

We may update this policy as the product evolves. If changes are material, we may require re-acceptance to continue using protected features.

Contact

Questions about privacy? Reach out via Contact.

Learn more about product limitations on the Disclosure page.

Public registry reference: ClinicalTrials.gov

Want this to be more formal/legal? We can convert it into a policy-style layout (definitions, numbered sections, and an explicit effective date).